1. Scope
These Terms govern your interaction with all digital tools and interactive features available on the DHOOM Toronto website (www.dhoomtoronto.com), including but not limited to:
Chatbots and automated messaging
Newsletter subscriptions
Reservation and event inquiry forms
Feedback or contact forms
By using these services, you agree to these Terms.
2. Chatbot & Messaging
Our chatbot is designed to assist with common questions, including reservation information, menu highlights, and operating hours. While we strive for accuracy, automated responses may not always reflect real-time updates.
For urgent inquiries or time-sensitive matters, please contact us directly at support@dhoomtoronto.com.
By using the chatbot, you agree to the following:
You understand that responses are generated automatically and may be stored for training and quality purposes
You will not use offensive, inappropriate, or abusive language
You consent to us storing your interaction to improve future user experiences
3. Newsletter Subscriptions
By subscribing to our newsletter, you agree to receive periodic email updates, including:
New menu launches
Special events and promotions
Private dining opportunities
You may unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us at unsubscribe@dhoomtoronto.com.
We do not sell or share your email address with third parties, except as needed to provide the newsletter service or comply with legal requirements.
4. Forms: Reservations, Inquiries, Feedback
When submitting any form through our website, you confirm:
That the information provided is accurate and complete
You consent to be contacted via the details submitted (email, phone, etc.)
You agree not to submit false, offensive, or malicious content
All form data is handled in accordance with our [Privacy Policy].
5. User-Generated Content
If you submit any content via our interactive tools (e.g., reviews, testimonials, uploaded media), you grant DHOOM a non-exclusive, royalty-free, and perpetual license to use, reproduce, and publish that content.
You are solely responsible for the accuracy and originality of anything you submit and must ensure it does not infringe on any third-party rights.
6. Third-Party Services
Some tools and services on our website may be provided by third-party vendors. While we only work with trusted providers, we are not responsible for the content, service quality, or privacy practices of these third parties.
7. Data Protection
Your data is managed in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable Ontario privacy regulations.
For more information, please refer to our [Privacy Policy].
8. Modifications & Termination
We reserve the right to update, modify, or discontinue any interactive tool or service without notice.
If a tool is misused or terms are violated, access may be restricted or revoked.
9. Effective Date and Updates
These Terms of Use are effective as of April 2025. We may update them periodically. Continued use of any interactive features implies acceptance of the most current terms.
10. Contact
For questions or concerns regarding these Terms or any interactive service on our site, please contact:
DHOOM Toronto – Digital Compliance Team
417 Danforth Avenue, Toronto, ON M4K 1P1
📧 legal@dhoomtoronto.com
📞 (416) 555-1212