1. Data Controller Information
This Privacy Policy explains how 15340705 Canada Inc., operating as DHOOM (“DHOOM”, “we”, “our”, “us”), collects, uses, and protects your personal information.
Business Address:
417 Danforth Avenue, Toronto, ON M4K 1P1
Email: legal@dhoomtoronto.com
Phone: (416) 555-1212
2. Types of Information We Collect
We may collect the following types of personal data:
Full name, email address, and phone number (e.g., via reservation or contact forms)
Payment and billing details (for gift card purchases or deposits)
Reservation information and dining preferences
Feedback submitted through surveys or forms
IP address, browser type, and cookie data when browsing the site
Location data (based on device/browser settings or reservation platforms)
We do not knowingly collect personal information from children under the age of 13. If you believe a child under 13 has submitted data, please contact us immediately.
3. Purpose of Information Collection
We collect and use your data to:
Confirm and manage reservations
Process and redeem gift card purchases
Send updates and booking confirmations
Respond to inquiries, suggestions, or complaints
Comply with legal obligations and internal security measures
Improve website performance and user experience
Send promotional emails (only if you opt in)
You may unsubscribe from promotional emails at any time.
4. Consent & Legal Basis
By submitting your personal information through this website or related platforms, you consent to our collection and use of that data in accordance with this policy.
You may withdraw your consent at any time by contacting us at: legal@dhoomtoronto.com
5. Information Sharing
We may share your personal data with:
Reservation partners such as OpenTable
Payment gateways and gift card providers
Marketing platforms (e.g., Mailchimp) for opted-in emails
Web hosting, analytics, and IT service providers
Legal authorities, if required by law
All vendors we work with are bound by contracts that ensure confidentiality and restrict the use of your data strictly to the intended services.
6. Cross-Border Data Transfers
Some of our third-party providers may store or process data outside of Canada. We ensure that all such vendors meet data protection standards equivalent to Canadian privacy laws.
7. Cookies & Embedded Content
We use cookies and may include embedded content (such as Instagram reels, YouTube videos, and Google Maps) on our website. These third-party services may collect data through cookies, analytics, or user interactions.
For more information, please review our [Cookie Policy].
8. Your Rights Under Canadian Law
As a user, you have the right to:
Access the personal information we hold about you
Request corrections to inaccurate or outdated information
Withdraw your consent to data use at any time
Request deletion of your information (when legally permissible)
To exercise any of these rights, email us at: legal@dhoomtoronto.com
9. Data Security
We take your privacy seriously and implement strong security measures, including:
Encryption of sensitive data
Secure server hosting
Limited access to personal information by authorized personnel only
10. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined above, comply with legal obligations, or resolve any disputes.
11. Policy Availability & Accessibility
This Privacy Policy is available on our website and can be provided in alternative formats upon request to accommodate users with disabilities.
12. Automated Decision-Making
We do not use your personal data for any automated decision-making or profiling.
13. Policy Updates
We may update this policy periodically to reflect legal or operational changes. The latest version will always be posted here with the revised “Last Updated” date.
Last Revised: April 2025
14. Contact
If you have questions, feedback, or requests related to your privacy, please contact:
DHOOM Toronto – Privacy Compliance
417 Danforth Avenue, Toronto, ON M4K 1P1
legal@dhoomtoronto.com
(416) 555-1212